Peekage Terms of Service

Last Updated: Feb 2, 2026


1. Introduction

These Terms of Service ("Terms") form a binding agreement between you ("User") and Ecounter Solutions Inc. ("Peekage," "we," "our," or "us").

These Terms apply to your use of:

  • Peekage mobile app
  • Website
  • Surveys
  • In-home usage tests (IHUTs)
  • Sampling programs
  • Cashback opportunities
  • All related services (collectively, the "Service")

By accessing or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.

Participation in any Peekage study or program is voluntary. Peekage may limit, revoke, or deny participation at any time.


2. Eligibility

By using the Service, you represent and warrant that you:

  • Are at least 18 years old or the age of majority in your jurisdiction
  • Reside in a region where the specific study or offer is available
  • Provide accurate, complete, and truthful registration information
  • Maintain only one (1) Peekage account
  • Have the legal capacity to enter into these Terms
  • Meet all program-specific, study-specific, or offer-specific eligibility criteria, which may include:
    • Age
    • Region
    • Household composition
    • Past purchase behavior
    • Product usage
    • Device requirements
    • Demographic factors
  • Agree to provide identity, age, address, purchase proof, or usage verification when required by Peekage or Brand Partners

Peekage may approve, deny, restrict, or revoke study participation at any time for any reason, including:

  • Program requirements
  • Partner criteria
  • Fraud-prevention systems
  • Inventory limits
  • Operational needs
  • Prior user behavior

Meeting general eligibility does not guarantee acceptance into any study.


3. Participation in Studies & Product Testing

3.1 Voluntary Participation

Participation is optional. Peekage does not guarantee study access.

3.2 No Guarantees

Peekage does not guarantee that you will:

  • Qualify for
  • Receive
  • Complete any study or reward

3.3 Study-Specific Terms

Each study may have unique rules, steps, requirements, or disclaimers.
By opting into a study, you agree to all such terms.

3.4 Reasonable Participation

You may only participate in opportunities assigned to you.

You may not:

  • Exploit system bugs
  • Repeatedly re-enter the same offer
  • Misuse the platform

4. Community Conduct

You agree to:

  • Avoid harassment, abusive behavior, or threats
  • Avoid hate speech or offensive content
  • Follow all community standards and study instructions

Violation may result in suspension or termination.


5. Rewards & Incentives

Some studies offer rewards; others do not. Reward type and value vary by study.

By participating, you acknowledge:

  • Rewards are not cash and have no cash value unless explicitly stated
  • Peekage does not guarantee any specific reward type
  • Rewards may be:
    • Modified
    • Substituted
    • Delayed
    • Withheld
    • Canceled
  • Peekage is not responsible for reward provider terms, expirations, or fees
  • No reward is owed unless all study requirements are fully completed and verified

Users receiving PayPal/Venmo payments are responsible for:

  • Maintaining valid accounts
  • Associated fees
  • Tax obligations

6. User Responsibilities

You agree to:

  • Provide truthful, accurate, and complete information
  • Follow all study instructions
  • Not misrepresent your identity, demographics, or responses
  • Not create duplicate accounts
  • Not manipulate surveys, cheat, or submit fraudulent information
  • Not upload fake or manipulated receipts, reviews, photos, or documents
  • Provide only authentic, original media when required
  • Not submit AI-generated, altered, or manipulated media unless explicitly permitted
  • Ensure all media excludes minors, copyrighted materials, or other individuals unless allowed
  • Ensure interview, video, and recorded submissions are truthful and compliant
  • Consent to being recorded in interviews or study sessions
  • Not use VPNs or location spoofing tools
  • Not interfere with platform security or fraud detection

Peekage may remove users for misconduct or suspected misconduct.


7. Product Testing Disclaimer & Assumption of Risk

7.1 Peekage Not Responsible for Products

Peekage does not:

  • Create
  • Manufacture
  • Test
  • Certify products

Product information is provided by Brand Partners.

Peekage makes no warranty regarding safety, performance, or accuracy.


7.2 User Obligations

You agree to:

  • Read all product labels and instructions
  • Confirm no allergies or sensitivities
  • Use products only as directed
  • Discontinue use if discomfort occurs

7.3 Liability Waiver

You:

  • Assume all risks associated with product use
  • Release Peekage, Brand Partners, manufacturers, distributors, and vendors from claims including:
    • Allergic reactions
    • Injury
    • Illness
    • Property damage

All product-related concerns must be directed to the Brand Partner.


8. User-Generated Content

8.1 Ownership & License

Study Content includes:

  • Survey responses
  • Written feedback
  • Photos
  • Videos
  • Audio recordings
  • Interviews
  • Uploads
  • Behavioral data

All Study Content becomes the property of Peekage upon submission.

You grant Peekage a:

  • Perpetual
  • Worldwide
  • Irrevocable
  • Royalty-free
  • Fully transferable license

To:

  • Use
  • Reproduce
  • Modify
  • Analyze
  • Publish
  • Distribute
  • Sublicense

8.2 Acceptable Media Content

You may not submit:

  • Graphic or offensive content
  • Content including minors unless permitted
  • Content violating third-party rights
  • Content violating study rules or law

Peekage may remove or disqualify violating content.


8.3 User Account Data

You retain ownership of personal account information.

Deleting the app does not delete your account.

Account deletion must be requested in app settings.


You explicitly consent to recording, storage, transcription, analysis, and use of study recordings.


9. Prohibited Activities

Users may not:

  • Resell or redistribute product samples
  • Share confidential study instructions
  • Disclose unreleased product information
  • Reverse-engineer or tamper with the platform
  • Share proprietary study content externally
  • Breach confidentiality obligations

10. Fraud Prevention & Platform Control

Peekage may:

  • Reject users
  • Suspend accounts
  • Limit access
  • Withhold rewards
  • Void participation
  • Verify identity
  • Use fraud detection systems

Peekage is not obligated to justify enforcement decisions.


11. Data Usage

Peekage collects data for:

  • Account management
  • Study matching
  • Operations
  • Fraud prevention
  • Research analysis

Peekage may share anonymized or aggregated data with Brand Partners.

See Peekage Privacy Policy for details.


12. No Warranties

Service is provided:

"As is" and "As available"

Peekage does not guarantee:

  • Continuous access
  • Study availability
  • Reward delivery
  • Error-free functionality

13. Limitation of Liability

Peekage is not liable for:

  • Indirect damages
  • Lost rewards
  • Lost opportunities
  • Product injuries
  • Lost or damaged shipments

Your sole remedy is to stop using the Service.


14. Indemnification

You agree to indemnify Peekage against claims arising from:

  • Your misuse
  • Breach of Terms
  • Legal violations
  • Fraudulent submissions

15. Termination

Peekage may suspend or terminate your account:

  • Anytime
  • With or without cause
  • Without notice

All rewards and privileges may be forfeited.

Violation of confidentiality may result in immediate termination and legal consequences.


16. Governing Law, Arbitration & Class Action Waiver

These Terms are governed by:

Ontario, Canada

Disputes resolved by:

Binding arbitration

Users waive:

  • Class actions
  • Class arbitration
  • Representative actions

Brand Partners retain legal rights for confidentiality breaches.


17. Confidentiality & Non-Disclosure

Some studies involve confidential or unreleased products.

By participating, you agree to a binding NDA.

You may not:

  • Share
  • Post
  • Photograph
  • Record
  • Discuss confidential information

Unless authorized in writing.

You may be required to:

  • Return
  • Destroy
  • Dispose of materials

Breaches may result in:

  • Termination
  • Loss of rewards
  • Legal action

Confidentiality obligations survive termination.


18. Changes to Terms

Peekage may update Terms at any time.

Continued use means acceptance.

If you do not agree, you must stop using the Service.


19. Contact

For support or questions:

Email: support@peekage.com