Peekage Terms of Service
Last updated: Dec 2, 2025
Introduction
These Terms of Service ("Terms") form a binding agreement between you ("User") and Ecounter Solutions Inc. ("Peekage," "we," "our," or "us"). These Terms apply to your use of the Peekage mobile app, website, surveys, in-home usage tests (IHUTs), sampling programs, cashback opportunities, and all related services (collectively, the "Service").
By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Participation in any Peekage study or program is voluntary. Peekage may limit, revoke, or deny participation at any time.
Eligibility
By using the Service, you represent and warrant that you:
- Are at least 18 years old or the age of majority in your jurisdiction
- Reside in a region where the specific study or offer is available
- Provide accurate, complete, and truthful registration information
- Maintain only one (1) Peekage account
- Have the legal capacity to enter into these Terms
- Meet all program-specific, study-specific, or offer-specific eligibility criteria, which may include age, region, household composition, past purchase behavior, product usage, device requirements, and demographic factors
- Agree to provide identity, age, address, purchase proof, or usage verification when required by Peekage or Brand Partners
Peekage may approve, deny, restrict, or revoke study participation at any time for any reason, including program requirements, partner criteria, fraud-prevention systems, inventory limits, operational needs, or prior user behavior. Meeting general eligibility does not guarantee acceptance into any study.
Participation in Studies & Product Testing
Voluntary Participation: Participation is optional. Peekage does not guarantee study access.
No Guarantees: Peekage does not guarantee that you will qualify for, receive, or complete any study or reward.
Study-Specific Terms: Each study may have unique rules, steps, requirements, or disclaimers. By opting into a study, you agree to all such terms.
Reasonable Participation: You may only participate in opportunities assigned to you. You may not exploit system bugs, repeatedly re-enter the same offer, or misuse the platform.
Community Conduct
You agree to:
- Avoid harassment, abusive behavior, or threats
- Avoid hate speech or offensive content
- Follow all community standards and study instructions
Violation may result in suspension or termination.
Rewards & Incentives
Some studies offer rewards; others do not. Reward type and value vary by study.
By participating, you acknowledge:
- Rewards are not cash and have no cash value unless explicitly stated
- Peekage does not guarantee any specific reward type
- Rewards may be modified, substituted, delayed, withheld, or canceled
- Peekage is not responsible for reward provider terms, expirations, or fees
- No reward is owed unless all study requirements are fully completed and verified
- Users receiving PayPal/Venmo payments are responsible for maintaining valid accounts and for any associated fees or tax obligations
User Responsibilities
You agree to:
- Provide truthful, accurate, and complete information
- Follow all study instructions
- Not misrepresent your identity, demographics, or responses
- Not create duplicate accounts
- Not manipulate surveys, cheat, or submit fraudulent information
- Not upload fake or manipulated receipts, reviews, photos, or documents
- Provide only authentic, original photos, videos, audio recordings, or interview responses when required
- Not submit AI-generated, altered, or manipulated media unless explicitly permitted
- Ensure all media excludes minors, copyrighted materials, or other individuals unless the study allows it
- Ensure interview, video, and recorded submissions are truthful and compliant with instructions
- Consent to being recorded in any video, audio, or virtual interview session you choose to participate in
- Not use VPNs or location-spoofing tools
- Not interfere with platform stability, security, or fraud detection mechanisms
Peekage may remove users for misconduct or suspected misconduct.
Product Testing Disclaimer & Assumption of Risk
Peekage Not Responsible for Products: Peekage does not create, manufacture, test, or certify the products used in studies. Product information, instructions, safety notes, and ingredient lists are provided by Brand Partners. Peekage makes no warranty regarding the safety, performance, or accuracy of any product information.
User Obligations: You agree to read all product labels and instructions, confirm no known allergies or sensitivities, use products only as directed, and immediately discontinue use if any discomfort occurs.
Liability Waiver: To the fullest extent permitted by law, you assume all risks associated with receiving, handling, or using any test product and release Peekage, Brand Partners, manufacturers, distributors, and vendors from any claims arising from product use, including allergic reactions, adverse events, illness, injury, or property damage. All product-related concerns must be directed to the Brand Partner.
User-Generated Content (Survey Responses, Feedback, Media)
Ownership & License: Study Content includes survey responses, written feedback, comments, evaluations, photos, videos, screen recordings, audio recordings, interview recordings, uploads such as receipts or reviews, and participation/behavioral data. All Study Content becomes the property of Peekage upon submission. You grant Peekage a perpetual, worldwide, irrevocable, royalty-free, fully transferable license to use, reproduce, analyze, anonymize, modify, display, publish, distribute, and sublicense Study Content for operational or commercial purposes.
Acceptable Media Content: You may not submit graphic, inappropriate, offensive content, content including minors unless explicitly permitted, material that violates third-party rights, or content that violates study rules or applicable law. Peekage may remove or disqualify content that violates these standards.
User Account Data: You retain ownership of your personal account information. Deleting the app does not delete your account. You may request account deletion through app settings.
Recording & Media Consent: By participating in any video-based, audio-based, interview-based, or recorded activity, you explicitly consent to the recording, storage, transcription, analysis, and use of such materials by Peekage and its Brand Partners.
Prohibited Activities
Users may not:
- Resell or redistribute product samples
- Share confidential study instructions publicly
- Post or disclose unreleased product information
- Reverse-engineer or tamper with the platform
- Share internal materials or proprietary study content externally
Fraud Prevention & Platform Control
Peekage may, at its sole discretion, reject or remove users, suspend or limit access, withhold or revoke rewards, void participation, conduct identity or eligibility verification, and use automated or manual systems to detect fraud. Peekage is not obligated to justify any fraud-prevention or enforcement decision.
Data Usage
Peekage collects user data for account creation and management, study matching, operational workflows, fraud detection and prevention, research analysis and insights. Peekage may share anonymized or aggregated data with Brand Partners. See the Peekage Privacy Policy for details.
No Warranties
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied. Peekage does not guarantee continuous Service access, study availability, product or reward delivery, or error-free functionality.
Limitation of Liability
To the fullest extent permitted by law, Peekage is not liable for indirect, incidental, special, or consequential damages, loss of data, opportunity, rewards, or earnings, product-related injuries, reactions, or adverse effects, or lost, damaged, or stolen shipments. Your sole remedy for dissatisfaction with the Service is to discontinue use.
Indemnification
You agree to indemnify and hold harmless Peekage and its affiliates from any claims, losses, damages, liabilities, or expenses arising from your use or misuse of the Service, breach of these Terms, violation of any laws or third-party rights, or fraudulent or inaccurate submissions.
Termination
Peekage may suspend or terminate your account at any time, with or without cause and without notice. Upon termination, all rewards, invitations, and privileges may be forfeited.
Governing Law, Arbitration & Class Action Waiver
These Terms are governed by the laws of Ontario, Canada. Any dispute arising out of or relating to these Terms shall be resolved exclusively by binding arbitration, except individual claims that qualify for small-claims court. Users waive the right to participate in class actions, class arbitrations, or representative actions.
Changes to Terms
Peekage may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically. Continued use after any update constitutes acceptance. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
Contact
Please send your feedback, comments, requests for technical support:
By email: support[at]peekage[dot]com.