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Peekage - FAQ | Digital Product Sampling Platform
Answers from the Peekage Team
General Questions
What is Peekage?
How does Peekage work?
What kind of offers can I get on Peekage?
How can I access my previous activities and rewards?
Packs
What are Packs?
Can I skip a question in a pack?
Can I change my answer to a question?
What happens if I don't share my feedback after testing?
Delivery
How long does it take to receive my samples when I claimed an offer?
What do I do if I haven’t received my free sample?
What can I do if my sample is broken or empty?
Can I change my delivery address?
What if my address is incomplete or incorrect?
Can you resend the samples I have not received?
Can I change or cancel an order on Peekage?
What is the Unit Number in the address section?
Privacy & Protections
Who controls my data ?
How is my data protected?
How do I have my personal data removed from Peekage?
Account Related Questions
How can I change my profile picture?
How many accounts can I have on Peekage?
Cashback Offers
How does Peekage Cashback Work?
What stores can I get cashback from?
How to submit a receipt for cashback
How old can my receipt be to be approved for Cashback, and how long does it take to receive my cashback after submitting a receipt?
Is there a limit to the number of cashback offers I can claim for the same purchase, and is there a restriction on the number of receipts I can submit for cashback?
What should I do if my receipt is rejected for cashback?
Are there any restrictions on the products eligible for cashback?
How do I know if my receipt has been approved for cashback?
What if I encounter technical difficulties while redeeming my cashback?
I haven't received my reward or the redemption link. What should I do?
What if I can't find my sample in-store or if the product is out of stock?
What do I do if I’ve lost or damaged my receipt?
What are the cases in which I won't be reimbursed?
Is sales tax included in my cashback?
How do I get my cashback?
What should my receipt picture include?
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