Peekage - FAQ | Digital Product Sampling Platform

Peekage lets you try new products for free in exchange for your honest feedback. 🛍️ Just create a profile, and we’ll match you with offers you’ll love. You can access Peekage through Peekage.com/web—stay updated by following us on social media and whitelisting our emails

1. Get Started – Visit  Peekage and sign up.
2. Set Up Your Profile – Answer a few quick questions so we can match you with the right products.
3 . Engage with Daily Missions – Complete short activities to qualify for more testing opportunities.
4. Share Your Feedback – Sharing your feedback and completing your missions guarantees your spot in the next studies. Don’t forget to complete them on time!

🎁 Free Samples –  If you qualify, we’ll ship the sample to your address. Try new products for free and share your feedback.
💰 Cashback Offers – Buy select products, upload your receipt, and get your money back within 2 business days.
🏷️ Discounts & Coupons – Save with:
💻 Digital Coupons – Redeem online with a promo code.
🖨️ Printable Coupons – Download and print for in-store savings.
Claim offers you’re eligible for, test new products, and save on your favorites! 🚀

1. Go to the Claims Tab – Visit  Peekage and log in.
2. View Your Claimed Offers – In the Claims tab, you’ll find all the offers you’ve claimed.
That’s it! Your rewards are ready when you are. 🎉

Packs on Peekage let you answer quick questions to unlock exclusive offers. Here’s how it works:
Visit Peekage – Log in to your account.
Complete Packs – Answer short questions to see available offers.
Claim Your Offer – Choose an eligible offer and enjoy rewards like free samples, cashback, and discounts.
It’s that simple—engage with Packs and discover exciting new products! 🎉

Yes! If you’re unsure or uncomfortable with a question, you can select options like "I'd rather not say" or "I don't know." However, some questions help determine eligibility for offers, so skipping them may limit your access to certain opportunities.
We want you to feel comfortable while using Peekage—answer what you can, and enjoy the rewards! 😊

Totally! You can tweak your choice before hitting submit. But, once you move on to the next question, no going back. So, read carefully and choose wisely! 🤓👉 This way, your responses truly represent you during your Peekage journey. Let's keep it accurate and awesome! 🌟💙

Unfortunately, failure to share your feedback will result in a ban from our system, and you won't have the opportunity to test different samples. 🚫

Your samples are on the way! 🚚 Shipping can take 2-4 weeks, so hang tight. We’ll keep you updated on your delivery—thanks for your patience! 😊

If it’s been 2-4 weeks and you haven’t received your sample, don’t worry! Here’s what you can do:
Visit Peekage and log in.
Go to your Profile.
Head to Contact Us.
Select Submit a Query and choose “Delivery Issue.”
Our team will look into it and ensure everything gets sorted out. Thanks for your patience! 😊

We’re sorry about that! Here’s how we can fix it:
Visit Peekage and log in.
Go to your Profile.
Head to Contact Us.
Select Submit a Ticket and choose "Delivery Issue" to let us know what happened.
We’ll try to get a replacement sorted for you as soon as possible if possible. Thanks for your patience! 😊

Once you’ve claimed an offer, your delivery address can’t be changed for that specific sample. However, you can update your address for future orders!
Here’s how:
Claim a New Offer – Before claiming a new sample, you can update your address.
Visit the Offer Claim Page – Go to the page for the new sample you want to claim.
Edit Your Address – Click “Edit” next to your address.
Enter the New Address – Update it for future deliveries.
Thanks for your understanding! Your future samples will be sent to your new address. 🌟

Unfortunately, if your address is incomplete or incorrect, you will not receive your claimed samples. That's why we recommend checking your address twice before submitting your mailing address. 📬🚫

Unfortunately, due to high demand and limited supplies, we are not able to resend the samples that you have not received. 📦🚫

Once you have claimed an offer on Peekage, you are not able to change or cancel the order. Please ensure that you review and confirm your selections before claiming an offer to avoid any inconvenience. Your commitment to claimed offers ensures a smooth and efficient process for all Peekage users. 🚫📦

The unit number identifies the apartment number in your mailing address. If your address does not have a unit or apartment number, please leave the unit number field empty. 🏢🔢

Your Privacy, Our Priority! 🌐
At Peekage, we've got your back. Your data is handled with care, and we won't share it without your say-so. Check our policy for all the details. Your trust means everything to us!
Privacy Policy
Terms Of Service
🤝🔐

Serious About Security! 🛡️
At Peekage, we take data protection seriously. Your info is in safe hands, guarded by our dedicated Peekage tech wizards. For all the nitty-gritty details, check out our policy document. Your peace of mind matters to us! 🌐🔐

If you'd like to remove your data, here’s how:
Go to your Profile.
Select Account Settings.
Choose Delete Account.
If you need help, feel free to submit a support ticket, and our team will assist you. Thanks for being part of Peekage! 🌟

To update your profile picture:
Go to your Profile.
Tap Edit Profile.
Click the pencil icon on your profile picture.
Upload your new image.
That’s it! You’ve got a fresh new look on Peekage! 🌟

You can only have one account on Peekage. Having more than one account is against our policy, and Peekage will ban users found with multiple accounts. 🚫

1 - Claim the Offer: Browse and choose the cashback offer you’re interested in.
2 -Check the Expiry Date: Note the expiry date to ensure timely submission.
3 - Review Eligible Stores and Products: Verify that your purchase matches the specified stores and products in the offer details.
4 - Submit Your Receipt: After making an eligible purchase, upload your receipt through your Peekage account on the web.
- Go to Peekage Web
- Navigate to the Claims tab
- Select the cashback offer you want to submit a receipt for
- Click Upload Receipts and submit the receipt file (JPG, PNG, or PDF)
5 - Wait for Approval: We’ll review your receipt to ensure it meets the requirements. You’ll be notified by email once your receipt is approved.
6 - Redeem Your Cashback: After approval, open the claimed offer in your account, and you’ll see a "Redeem $" button. Tap or click on it to get your cashback.
Important Notes:
-Always check that emails regarding cashback come from rewards@reward.tremendous.com.
- Peekage or our partners will never ask for your bank account details—any request for such information is fraudulent.
- Fraudulent users with fake or repeated receipts will be banned from the platform.

You can get cash back from the list of stores mentioned in the offer description. Peekage works with many retailers and brands, and any retailer mentioned in an offer's description has a guaranteed cashback reward.

Please take a clear and in-focus image of your receipt. You will receive an email with instructions on how to upload the receipt. Once your receipt is approved, you will receive your cashback within 48 hours.

You can upload receipts as long as the offer in question is still active and you have not missed any steps. Unfortunately, we cannot reimburse you for purchases made before or after an offer is active on Peekage. Once your receipt is approved, you can expect to receive your cashback within 72 hours. We strive to process reimbursements as quickly as possible to ensure a seamless experience for our users.

Each offer is valid for a single purchase only. However, you are welcome to take advantage of multiple cashback offers by making separate purchases for each eligible offer. There is no limit to the number of receipts you can submit for cashback, as long as each receipt corresponds to a separate qualifying purchase. Feel free to take advantage of our offers as often as you like!

If your receipt is rejected, we will provide you with a reason for the rejection. Common reasons include unclear or incomplete images, purchases made outside the offer period, or failure to meet other offer requirements. You can resubmit your receipt after addressing the issues mentioned.

Each cashback offer specifies the eligible products or categories for reimbursement. Please ensure that the product you purchase matches the offer description to qualify for cashback.

Once your receipt has been reviewed and approved, you will receive a confirmation email notifying you of the approval. You can then expect to receive your cashback within the specified timeframe.

If you experience any technical issues while redeeming your cashback, please reach out to our support team at support@peekage.com for assistance. We're here to help ensure a smooth redemption process for all our users.

If you haven't received the reward email or the redemption link, there could be various reasons for this. It's possible that the email was redirected to your spam folder, filtered by your email server, or accidentally deleted.

If you can't find the product in a store or it's out of stock, don't worry! Your offer stays valid until the Offer Expiry Date. If you couldn't buy the product before then, you won't need to leave a review. Just let the offer expire if you couldn't make the purchase.

If you've lost or damaged your receipt to the point where it's no longer readable, we regret to inform you that we can't provide cashback for that purchase. It's essential to keep your receipts in a safe and dry place until you're ready to submit them to us. Remember, keeping your receipts safe ensures a smooth cashback process!

1. Uploading receipt out of the mentioned timeframe: Receipts must be uploaded within the specified timeframe mentioned in the offer details. Any receipts submitted after this timeframe will not be reimbursed.
2. Uploading wrong receipt: Only receipts corresponding to the specified product and store mentioned in the offer will be eligible for reimbursement. Uploading receipts for different products or stores will not be reimbursed.
3. Uploading low-quality receipts or ones that cannot be read: Receipts must be clear and legible, showing all necessary details such as the date, time, store name, product name, and price. Low-quality or unreadable receipts will not be reimbursed.
4. Receipt is lost or damaged and can't be approved: If the receipt is lost, damaged beyond recognition, or cannot be approved due to missing or illegible information, reimbursement will not be possible.
5. Receipts not for the mentioned stores: Only receipts from the stores specified in the offer details will be eligible for reimbursement. Receipts from other stores will not be reimbursed.
6. Receipts for products other than the mentioned product in the offer: Reimbursement is only applicable for the specific product mentioned in the offer. Receipts for other products will not be reimbursed.
Additionally, please note that Peekage will only reimburse for 1 quantity of the product. If you have purchased multiple quantities of the mentioned product, reimbursement will be provided for only 1 of them.

No, any sales tax will not be included in the cashback you receive after validating your receipt. The cashback you receive will reflect the price of the product before tax, as shown on your receipt.

After your receipt is approved, you will receive an email from our 3rd-party partner which includes a link to redeem your cashback.
You can also follow these steps:
1 - Go to the Claims tab
2 - Select the offer in question
3 - Tap or click on "Redeem $" button

When photographing your receipt, ensure it meets the following criteria for clarity and completeness:
1. Adequate lighting: Take the picture in well-lit conditions to avoid dark or shadowy images.
2. Essential details: Ensure that the picture clearly shows the date, time, store name, product name, and price.
3. Full coverage: If your receipt is lengthy, capture it in multiple images to include all necessary information without cropping.
Adhering to these guidelines will facilitate the validation process for your cashback submission.