Peekage - FAQ | Digital Product Sampling Platform

Answers from the Peekage Team

General Questions

What is Peekage?

Peekage is your ticket to testing exciting new consumer products in exchange for your honest feedback. πŸŽ‰
On Peekage, we're not just about sampling; we're all about letting you test and give your honest thoughts on various products. It's like being a VIP influencer without the hassle. 🌟
To get started, tell us a bit about yourself, and we'll hook you up with personalized offers for products you'll love. Peekage isn't just an app; it's your go-to for discovering and influencing the products you care about. πŸš€
And guess what? We're not limited to the app; Peekage is everywhere! Experience Peekage Web for a fantastic web environment, follow us on social media, and ensure you whitelist our emails to stay in the loop about everything Peekage-related, we're spreading the love. ✨

How does Peekage work?

1. Get Started:
    β—¦ Begin your Peekage journey by visiting Peekage Web or downloading the app from the Apple App Store or Google Play Store.
2. Sign Up and Set Up Your Profile:
    β—¦ After installation or web access, sign up and share a bit about yourself through a few simple questions. This helps us tailor your Peekage experience to your preferences.
3. Engage with Packs:
    β—¦ Packs are your gateway to interesting topics and products. Answer packs to qualify for testing opportunities and share your feedback.
4. Sharing Feedbacks:
    β—¦ Dive into the Peekage experience by testing products and sharing your valuable feedback. This opens the door to more testing opportunities and enhances your Peekage journey. πŸš€βœ¨
For Peekage Web access, visit Peekage - Web-base Platform
To download Peekage app please visit the links below based on your platform:

How can I refer my friends to Peekage?

1. Access Your Profile:
    β—¦ Open the Peekage app and navigate to the "Profile" icon located in the bottom left corner of the screen.
2. Explore "Earn Free Coins":
    β—¦ Inside your profile, find and tap on the "Earn Free Coins" option.
3. Share Your Referral Link:
    β—¦ Discover your unique referral link within the "Earn Free Coins" section. Share this link with your friends through various channels like social media, messaging, or email.
4. Earn 1500 Coins per Referral:
    β—¦ For each new user who joins Peekage through your referral link and completes their first 3 packs, you'll earn a rewarding 1000 coins.
Note: Referral is currently available only on the Peekage App.

How to Get Help?

Need assistance or have a question? We've got you covered! 😊
For App Users:
1. Open the Peekage app and tap on "Profile" (bottom right corner).
2. Go to Settings: Click the cog icon in the top right corner.
3. Choose "Feedback": Look for the "Feedback" option in the settings menu.
4. Share Your Thoughts: Type your message, whether it's about deliveries, your account, or anything else.
5. Quick Response: Our team is on it! Expect a speedy reply to address your concerns.
For Peekage Web Users:
1. Click "Support": On Peekage Web, find the "Support" button in the bottom right corner.
2. Send Your Message: Type away, and let us know what you need assistance with.
3. Swift Support: We're here to help! Anticipate a rapid response to make your Peekage experience smooth.

You can also reach out to us at if you have any questions or concerns, we’re here to help!😊

Getting help with Peekage is a breeze! Reach out through "Feedback" on the app or "Support" on Peekage Web. We can't wait to assist you! πŸš€πŸ’¬

What are badges?

Badges on Peekage are like treasure maps to extra rewards! πŸŽ‰ They're cool missions that let you earn more coins and level up your Peekage experience.
How to Find Your Badges:
1. Open Peekage App πŸ“±
2. Tap "Profile" πŸ‘€
3. Check Achievements: See all your earned badges right there on your profile page.
Go on missions, snag badges, and soak in those extra rewards! πŸš€ Your Peekage journey just got more rewarding! πŸ’«

What are offers?

Offers on Peekage are like hidden treasures - a mix of awesome coupons and free product samples! 🎁 Claim them using the coins you've earned from packs, enhancing your Peekage adventure.
How to Find Offers:
1. Open Peekage App or go to Peekage Web πŸ“±
2. Go to "OFFERS" πŸŽ‰: Find it on the bottom navigation bar.
Dive into a world of possibilities! Claim offers, enjoy perks, and make the most of your Peekage rewards. πŸš€βœ¨

How can I access my coupons?

1. Go to Wallet:
β—¦ Want to see your earned and claimed vouchers? Tap "Wallet" at the bottom of the screen.
2. Check Your Vouchers:
β—¦ In the Wallet, find all the awesome vouchers you've earned. It's like a treasure trove of claimed coupons!
Easy, right? πŸš€ Head to your Wallet now and unlock those fantastic rewards! 🌟✨

What can I find on Peekage?

Discover various offers on Peekage, including:
1. Samples:
    β—¦ Test and provide feedback on different products. After claiming the offer, we'll ship the product to your mailing address. Ensure you submit your address in the correct format.
2. Coupons:
    β—¦ Explore three types of coupons:
        β–ͺ Mailed Coupons: Claim the offer, and we'll mail the coupon to your address for in-store redemption.
        β–ͺ Digital Coupons: Redeem these online with a provided code at featured websites.
        β–ͺ Printable Coupons: Claim the offer, download the coupon, and print for in-store redemption. Note: Limited attempts to download.
Remember, you can only claim offers on Peekage if you are eligible. After receiving and enjoying the product, we'll seek your valuable feedback. 🌟


What are Packs?

For Peekage App users:
Earn Coins with Daily Packs! 🌟
Packs on Peekage are your daily dose of questions designed for you to answer and earn valuable coins. Here's how it works:
1. Open the Peekage App πŸ“±
2. Answer Daily Questions: Engage with the daily packs to earn those precious coins.
3. Claim Offers: Use your earned coins to unlock exciting offers right on the app.
Packs aren't just questions; they're your key to a more rewarding Peekage experience. πŸš€πŸ’°

For Peekage Web users:
Unlock Offers with Daily Packs! 🌈
Packs on Peekage Web are your chance to answer questions and choose an offer to claim. Here's your roadmap:
1. Visit Peekage Web πŸ–₯️
2. Complete Daily Packs: Answer questions and get ready for the fun part!
3. Pick Your Offer: After finishing the pack, choose an offer to claim and enjoy.
Answer packs on Peekage Web for a chance to claim fantastic offers and make your Peekage experience even more exciting! πŸŽ‰βœ¨

Why am I not getting any packs?

At Peekage, we want you to enjoy a steady flow of engaging packs! If you're missing out, here are some quick tips:
1. Answer Honestly: Share your genuine opinions.
2. Thoughtful Responses: Take a moment to consider and respond thoughtfully.
By keeping it real and thoughtful, you boost your chances of getting a continuous stream of interesting packs. Your authentic insights matter, and we appreciate your commitment to a rewarding Peekage experience! πŸš€πŸ’¬

How do I get more packs?

Want more packs? Here's how:
1. Claim Campaigns:
β—¦ Dive into campaigns and claim offers. It shows interest and might bring more packs your way.
2. Refer Friends:
β—¦ Grow the Peekage fam! Refer friends for community fun and more packs as your reward.
3. Answer Thoughtfully:
β—¦ Thoughtful and honest answers matter. Your engagement counts, and it can lead to more tailored packs.
Combine these moves for a top-notch Peekage experience and a steady flow of packs coming your way! πŸŒŸπŸ’¬

Can I skip a question in a pack?

Absolutely! Your comfort matters to us. In each pack, you'll find an answer option that allows you to skip a question if it makes you feel uneasy. We offer choices like "I'd rather not say" or "I don't know," giving you the power to bypass any question that doesn't sit well with you.
It's important to note that while you can skip questions, some of them may be quality control questions. These help us ensure that users are eligible for specific campaigns. So, while you have the freedom to skip, answering certain questions might impact your eligibility for certain opportunities.
Our commitment is to create a space where you feel respected and in control. Your choice to skip questions ensures a personalized and comfortable experience with Peekage. Your comfort, your rules! πŸŒŸπŸ’™

Can I change my answer to a question?

Totally! You can tweak your choice before hitting submit. But, once you move on to the next question, no going back. So, read carefully and choose wisely! πŸ€“πŸ‘‰
This way, your responses truly represent you during your Peekage journey. Let's keep it accurate and awesome! πŸŒŸπŸ’™

What happens if I don't share my feedback after testing?

Unfortunately, failure to share your feedback will result in a ban from our system, and you won't have the opportunity to test different samples. 🚫


How long does it take to receive my samples when I claimed an offer ?

Just a Bit of Patience! ⏳
At Peekage, we're on it! Your samples are on the way, but it might take up to 3-4 weeks. Thanks for being awesome and patient as we work to get your goodies to you! πŸššπŸ’™
Rest assured, we'll keep you in the loop about your deliveries. Thanks for being a part of the Peekage family! 🌟😊

What do I do if I haven’t received my free sample?

Patience First, Let’s Sort It Out! ⏰
If it's been 3-4 weeks and no samples yet, no worries. Follow these steps:
1. Open Peekage App πŸ“±
2. Access Your Profile πŸ§‘β€πŸ’Ό
3. Go to Settings βš™οΈ
4. Submit a Query πŸ“£: Hit "Feedback" and choose "Delivery Issue." Let us know, and we'll dive into it!
Our support team is on it! πŸš€ Submit your query, and we'll make sure your Peekage experience stays smooth. Thanks for hanging in there! 🌟😊

What can I do if my sample is broken or empty?

Our Apologies, Let's Fix It! πŸ› οΈ
If your sample isn't perfect, here's what to do:
1. Open Peekage App πŸ“±
2. Access Your Profile πŸ§‘β€πŸ’Ό
3. Go to Settings βš™οΈ
4. Submit a Ticket πŸ“£: Hit "Feedback," choose "Delivery Issue," and tell us what's up.
We're on it! πŸš€ Your satisfaction is our priority, and we'll arrange a replacement ASAP. Thanks for your understanding! 🌟😊

Can I change my delivery address?

Oops! Once you've claimed an offer, changing the delivery address isn't possible. Sorry for any inconvenience! πŸ˜“ But, good news, you can still update it for future samples. Here's how:
1. Claiming a New Offer:
β—¦ About to claim a new sample? Perfect time to update your address!
2. Visit the Offer Claim Page:
β—¦ Go to the offer claim page for the sample you want.
3. Edit Your Address:
β—¦ Hit "Edit" next to your address.
4. Enter the New Address:
β—¦ Pop in the new address for future deliveries.
Remember, you can only change it before claiming the new offer. Thanks for your understanding! πŸ™Œ Your future samples will head to the updated address. Thanks for being part of Peekage! 🌈✨

What if my address is incomplete or incorrect?

Unfortunately, if your address is incomplete or incorrect, you will not receive your claimed samples. That's why we recommend checking your address twice before submitting your mailing address. πŸ“¬πŸš«

Can you resend the samples I have not received?

Unfortunately, due to high demand and limited supplies, we are not able to resend the samples that you have not received. πŸ“¦πŸš«

Can I change or cancel an order on Peekage?

Once you have claimed an offer on Peekage, you are not able to change or cancel the order. Please ensure that you review and confirm your selections before claiming an offer to avoid any inconvenience. Your commitment to claimed offers ensures a smooth and efficient process for all Peekage users. πŸš«πŸ“¦

What is the Unit Number?

The unit number identifies the apartment number in your mailing address. If your address does not have a unit or apartment number, please leave the unit number field empty. πŸ’πŸ”’

Privacy & Protections

Who controls my data ?

Your Privacy, Our Priority! 🌐
At Peekage, we've got your back. Your data is handled with care, and we won't share it without your say-so. Check our policy for all the details. Your trust means everything to us!
Privacy Policy
Terms Of Service

How is my data protected?

Serious About Security! πŸ›‘οΈ
At Peekage, we take data protection seriously. Your info is in safe hands, guarded by our dedicated Peekage tech wizards. For all the nitty-gritty details, check out our policy document. Your peace of mind matters to us! πŸŒπŸ”

How do I have my personal data removed from Peekage?

Farewell Process! 😒
If you want to say goodbye to your data, here are your options:
1. Self-Deletion:
β—¦ Tap "Profile" ➑️ "Preferences" ➑️ Scroll to "Delete Account."
2. Submit a Ticket:
β—¦ Need help? Hit "Feedback" ➑️ "Delete account" ➑️ Describe the issue.
We're here for you! Our support team will assist promptly. Thanks for your time with Peekage! 🌟😊

Account Related Questions

What social media accounts can I connect to Peekage?

Connect for Rewards! 🎁
Currently, you can link your Google account. But, exciting news! We're working on adding Facebook, Instagram, and Twitter soon. Here's why you should connect:
β€’ Earn Badges and Coins: πŸ…πŸ’° Connect for 500 coins and more badges!
β€’ Enhance Personalization: 🌟 Boost your chances of getting personalized sample offers.
Stay tuned for updates as we expand the list! Connecting your accounts brings rewards and personalized opportunities your way! πŸš€πŸ˜Š

How can I change my phone number?

Easy as 1-2-3:
1. Tap "Profile" ➑️ "Edit Profile."
2. Change Your Phone Number: πŸ”„ Update as needed.
Keep in mind, we'll send a 4-digit code to verify your new number for security. Smooth sailing with Peekage! πŸš€βœ¨

How can I change my email address?

Simple Email Update! πŸ”„
Follow these steps:
1. Tap "Profile" ➑️ "Edit Profile."
2. Change Your Email: Update as needed.
Remember, we'll send a 6-digit code to verify your new email for security. Smooth updates with Peekage! πŸš€βœ‰οΈ

How can I change my profile picture?

Picture-Perfect Change! 🌟
1. Open Peekage App πŸ“±
2. Tap "Profile" ➑️ "Edit Profile."
3. Pick Your Picture: Choose the image you want as your profile pic.
Bonus: Your first profile picture earns you a badge! πŸ… Add a personal touch to your Peekage profile. Easy peasy! πŸš€πŸ˜Š

How many accounts can I have on Peekage?

You can only have one account on Peekage. Having more than one account is against our policy, and Peekage will ban users found with multiple accounts. 🚫
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