Answers from the Peekage Team
General Questions
Peekage is a consumer platform where you can discover and try new products through free samples, cashback offers, exclusive promo codes, and product studies.
Members of the Peekage community get access to new product testing opportunities from a wide range of brands. Depending on the offer, you may receive free samples shipped to your home, cashback after purchase, special discount codes, or invitations to participate in product studies.
By joining Peekage, you get early access to new products, exclusive offers, and rewards while helping brands improve the products people will see on store shelves in the future.
Joining Peekage is free and only takes a few minutes. You can create your free Peekage account here to start exploring free samples, cashback offers, exclusive promo codes, and product testing opportunities available to the community.
Here’s how it works:
- Sign Up – Create your free Peekage account.
- Complete Your Profile – Answer a few questions so we can match you with relevant offers.
- Get Matched – Receive product testing opportunities you can choose from.
- Test & Share – Try products and share your honest feedback.
- Unlock More – Stay active to qualify for even more opportunities.
The more active you are on Peekage, the more chances you may have to access new product tests, free sample offers, and exclusive rewards.
Product Studies: Exclusive in-home product testing opportunities where you receive innovative products to try as part of a guided study. These studies may run for several days or weeks and typically include short surveys or activities during the testing period.
Free Samples: If you qualify, we ship the product sample directly to your address. Try new products for free and share your honest feedback.
Cashback Offers: Purchase select products, upload your receipt, and receive a refund within 2 business days.
Review & Earn Offers: Purchase the specified product, submit a review on the designated website, then upload proof of your review and receipt in the Claims section to receive cashback.
Virtual Surveys: Participate in surveys or activities and earn rewards that are credited to your account balance.
Digital Coupons: Redeem offers online using a promo code to receive discounts on participating products.
Yes, using Peekage is completely free. You will never be asked to provide credit card information to access offers or participate in activities. Any request for payment or credit card details claiming to be from Peekage should be considered fraudulent.
To create a Peekage account, you only need your email address and your first and last name. We also recommend adding your phone number in your profile after signing up to access more features and opportunities.
Peekage is currently available only in the United States and Canada. At this time, we are not able to ship samples or support participation outside of these regions.
Peekage offers a wide variety of products across categories such as food and beverages (including snacks, sauces, and more), skincare, haircare, personal care, home cleaning, baby products, pet products, and more. Available offers may vary, so be sure to check your inbox and homepage regularly to claim opportunities before they fill up.
Delivery
If the delivery timeline mentioned in the offer has passed and you still haven’t received your sample, log in to your Peekage account and submit a support ticket, or email us at support@peekage.com. Our team will review the issue and assist you.
If your sample arrives damaged or appears empty, please log in to your Peekage account and submit a support ticket, or email us at support@peekage.com. Include a photo of the product and packaging so our team can review the issue and assist you. While replacements are not guaranteed due to limited sample quantities, our team will investigate the issue and determine the best resolution.
Once you have claimed an offer, the delivery address for that specific sample cannot be changed. If you need to update your address, make sure it is correct before claiming your next offer.
Any new samples you claim after updating your address will be shipped to the updated location.
Once you have claimed a sample on Peekage, it cannot be changed or canceled. Please make sure your shipping information and details are correct before claiming an offer. This helps ensure a smooth and fair process for all Peekage users.
Privacy & Protections
Peekage manages the personal information you provide when using the platform. Your data is handled in accordance with our internal security standards and is not shared with third parties without your consent.
We implement appropriate technical and organizational safeguards to protect your information and maintain the security of our systems.
For full details, please review our Privacy Policy and Terms of Service.
If you would like to remove your personal data from Peekage, you can delete your account from your account settings.
1. Go to your Profile.
2. Select Account Settings.
3. Choose Delete Account and confirm the request.
Deleting your account will remove your personal data associated with the platform.
Account Related Questions
To update your profile picture, go to your Profile and select Edit Profile. Click the pencil icon on your current profile photo, upload a new image, and save your changes. Your new profile picture will appear immediately on your account.
You can view your past activities and rewards in the Claims section of your account. Simply log in to Peekage and visit the Claims page, where you’ll find a list of the offers you have claimed along with their current status and any associated rewards.
To verify your phone number, follow these steps:
1. Log in to your account and go to the Profile section.
2. Select Edit Profile, then click Add Phone Number and enter your number.
3. You will receive a text message from Peekage.
4. Reply “Y” to confirm and complete verification.
If you encounter a technical issue, try the action again first. If the problem persists, please provide a brief description of the issue along with a screenshot and contact our support team by submitting a support ticket or emailing support@peekage.com. Our team will review the issue and assist you.
All communications from Peekage are sent via email. To make sure you receive updates about new offers, please add updates@news.peekage.com to your contacts or allowlist to prevent messages from going to spam.
Offer invitations are limited and spots fill quickly, so you should claim the offer as soon as possible to secure your participation. Waiting too long may result in the offer no longer being available.
If you cannot locate the email, you can log in to your Peekage account and check your homepage, where available invitations are also displayed.
Peekage does not currently support personal referral or invite codes. However, you can share the Peekage sign-up page with your friends so they can create their own account and start exploring available offers.
Cashback Offers
To participate in a cashback offer, first claim the offer on Peekage and review the eligible products, stores, and expiry date listed in the offer details. Purchase the qualifying product, then upload your receipt in the Claims section of your Peekage account. Once your receipt is reviewed and approved, you will be able to redeem your cashback directly from the claimed offer.
Make sure your purchase matches the product and store requirements listed in the offer before submitting your receipt.
If your submission is rejected, you will be notified of the reason. You can review the issue and re-upload your receipt after correcting it in the Claims section of your Peekage account. Please note that submissions sent by email or support ticket are not accepted.
If you experience technical issues while redeeming your cashback, please contact our support team at support@peekage.com. Our team will review the issue and assist you.
If you cannot find the reward email or redemption link, first check the Claims tab in your Peekage account. You can open the relevant offer there and redeem your reward directly.
If the link is not visible in your account, also check your email inbox, including your spam or junk folders. If you are still unable to locate it, please contact our support team at support@peekage.com for assistance.
Reimbursements may be declined if any of the following conditions apply:
1. Missing Review for the Required Product
If you do not submit a review for the product on the required platform (such as Walmart or Kroger). Submitting a review is a mandatory requirement.
2. Unacceptable Review
If the review is marked as “anonymous” and proof that the review was submitted by you is not provided, or if the review does not correspond to the correct product.
3. Incorrect Product
If the purchased product does not match the eligible item listed in the offer.
4. Missing, Unclear, or Previously Used Receipt
If the receipt is missing, unclear, incomplete, or has already been used for another submission.
5. Non-Eligible Retailer
If the purchase was made from a retailer other than the one specified in the offer, or if the purchase method does not match the offer requirement (for example purchasing in-store when the offer requires an online purchase).
6. Incorrect Receipt Information
If the receipt does not clearly show the product purchased, payment details, or delivery or pick-up confirmation.
7. Expired or Inactive Offer
If the offer has expired and the purchase or review was completed after the redemption deadline, or if the purchase and review were completed before the offer became active on Peekage.
8. Quantity Restrictions
Peekage reimburses only one unit of the eligible product per offer. If multiple quantities are purchased, reimbursement will only be issued for one.
Once your submission is approved, you will receive an email from our third-party rewards partner containing a link to redeem your cashback. You can also access the redemption link directly from the Claims tab in your Peekage account by opening the relevant offer and selecting Redeem $.
If you cannot find the redemption email, please check your inbox carefully, including your spam or junk folders. If the email or redemption link is still missing, contact our support team at support@peekage.com for assistance.
After purchasing the product and submitting your review, upload both your receipt and proof that the review belongs to you in the Claims section of your Peekage account. Submissions sent by email or support ticket will not be accepted.
To complete cashback or review offers, upload the required documents in the Claims section under the correct offer in your Peekage account.
Your submission must include:
1. A clear and valid receipt showing:
- the product name
- the price paid (including any discounts)
- payment confirmation
- delivery or pickup status
2. Proof of your review for the purchased product. If the review appears as “anonymous,” please also include a screenshot showing that the review was submitted from your account.
Missions
Missions on Peekage are short sets of questions or activities that help unlock additional offers on the platform. They may include quick surveys, feedback tasks, or offer-related questionnaires.
Some missions are optional, while others may be required as part of participating in certain offers. Completing missions can also help you qualify for more offers and, in some cases, earn rewards.
If you do not complete your feedback missions, you may become ineligible for certain offers, testing opportunities, or rewards. Completing required missions on time helps maintain eligibility for future offers and activities on Peekage.
Product Studies
Product studies on Peekage are exclusive in-home testing opportunities where you can try new products and share feedback directly with brands. If selected, you may receive products to test at home and complete short surveys or activities based on your experience.
These studies are limited and available only to Peekagers who meet the specific study requirements. If you qualify, you will be invited to participate and guided through each step of the process.
Product studies are limited and not all users will see them at all times. Availability depends on your profile, activity, and how closely you match the requirements of each study.
To improve your chances of qualifying:
- Keep your profile complete and up to date
- Participate in surveys and missions
- Claim available offers and stay active
- Submit feedback consistently and on time
The more active you are on Peekage, the more likely you are to qualify for future product studies.
Eligibility for a product study is based on your profile details and responses to pre-screening questions, which help determine if you are a good match for a specific study.
Selection is limited and based on study requirements. Applying does not guarantee participation, as only qualified participants are selected after submissions are reviewed.
If you are invited to apply or selected for a product study, you will be notified by email and SMS. To avoid missing any opportunities, make sure your email address and phone number are up to date and check them regularly.
Product studies require specific participant profiles, and invitations are sent to users who closely match the study criteria based on their profile and activity. Availability is limited, and not all qualified users may be selected.
Keeping your profile complete and staying active on Peekage can help improve your chances of being selected for future product studies.
Each product study includes a specific feedback timeline outlined in the offer details and related communications. Depending on the study, you may be asked to use the product over several days or weeks, or submit feedback within a shorter timeframe such as 72 hours.
Please review the instructions carefully and only participate if you are able to meet the required deadlines.
Once you complete all required steps for a product study, including feedback and any related tasks, your reward will be issued automatically. Make sure all instructions are followed to ensure your reward is processed correctly.
Most product studies on Peekage include a reward for completing the required tasks, and some may offer multiple rewards. If a study does not include a reward, this will be clearly stated in the study details before you apply.
Please review the offer description to understand the requirements and reward structure before participating.
If you do not complete the required steps for a product study, you may become ineligible for future studies and certain offers on Peekage. Product studies require timely participation and feedback, so you should only join if you are able to complete all required tasks.
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